Finding SLA's can be one of the hardest things to do as a DBA. As it totally depends from company to company.
Some company's will have a list of very tight SLA's that are very hard to keep to. And others will have none.
That's why I have always found its best to come at this from a DBA angle. Get to know your databases, what application do they affect, what do them applications do, and who uses them are they client facing?
Understanding the databases and businesses importance will mark you out from other DBA's and ensure you fully know why each database has/Or should have the SLA's assigned to them.
Some company's will have a list of very tight SLA's that are very hard to keep to. And others will have none.
That's why I have always found its best to come at this from a DBA angle. Get to know your databases, what application do they affect, what do them applications do, and who uses them are they client facing?
Understanding the databases and businesses importance will mark you out from other DBA's and ensure you fully know why each database has/Or should have the SLA's assigned to them.
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